Returns & Exchanges
We want you to be completely satisfied with your Harber London purchase, which is why we offer a 60-day window for returns and exchanges on all unused items in their original packaging. Our goal is to ensure your handcrafted leather goods meet the highest standards of quality and craftsmanship.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original Harber London packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
Quality Check and Refund
Once our artisans inspect the returned goods, we will process your refund or ship your replacement item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing